Changing perspectives
Our FULL Terms and Conditions
With effect from July 2021,
These terms and conditions ("Conditions") governs your use of wear-axis.com (which includes all purchases of merchandises or services ("Products") on wear-axis.com) and other interactive sites including AXIS Instagram ("Interactive Sites")
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By accessing or using wear-axis.com or the Interactive Sites, you are deemed to have agreed to be bound by these Conditions. If you do not agree to any of these Conditions, please refrain from using wear-axis.com or the Interactive Sites. Any continued use or access to wear-axis.com or the Interactive sites will imply that you have consented to these Conditions.
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AXIS reserves the right, at any time, to revise or update these Conditions without prior notice. These changes take immediate effect upon publishing. By continuing to use wear-axis.com or the Interactive Sites following such changes, you will be deemed to have agreed to such changes.
Table of Contents
2. Your Account
2.1 Account Creation, Minimum Age of Consent
2.2 Account Security & Compromise
2.3 Violation of Conditions
3.1 Stock Availability
3.2 Refund Eligibility
3.3 Estimated Cost of Shipping
4.1 Colour Accuracy
4.2 Fair Usage
4.3 Use of Decorations/Displays
4.4 Personal Usage
5. Orders, Promotions and Samples
5.1 Confirmation of Order
5.2 Availability of Promotional Items
5.3 Reflected Prices upon Checkout
5.4 Pricing Discrepancies
5.5 Redemption of Gift Cards & Vouchers
6.1 No Cancellation/Refund Policy
6.2 Reservation of Rights
6.3 Payment Advice for Refund
7. Information Regarding Local Delivery
7.1 Eligible delivery locations
7.2 Blackout delivery dates
7.3 Legal rights
7.4 Remedial Action for Incomplete Orders
7.5 Proof of Delivery
7.6 Additional Charges for Unsuccessful Deliveries
8. Payment
8.1 Accepted Payment Methods
8.2 Finality of Payments
9. Currency
10. Return, Exchange & Refund Policy
10.1 No Exchanges/Returns
10.2 Items Replacement due to Defective Manufacture
10.3 Terms & Conditions for Refund
10.4 Contact Information
12.1 Limited Liabilities
12.2 Manufacturing Warranty
13. No Warranty
13.1 Accuracy/Timeliness of Stated Information
13.2 Safety of Website Browser
13.3 Reliance of Information
14.1 All Rights Reserved
14.2 Authorization of Use
14.3 Feedback Confidentiality
15.1 Corporate Responsibility
15.2 Limited Liabilities
15.3 Recognized Court of Law
15.4 Aggregate Liability Cap
16. Indemnity
17. Reserved Rights
18. General Terms
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1. Data Protection Policy
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Please review our Data Policy Protection, which sets out our privacy and data protection policies in relation to your use of wear-axis.com and the Interactive Sites.
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2. Your Account
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2.1 In accessing and/or using wear-axis.com, you may be required to register an account. To register for an account, you must be 16 years of age or above, and shall provide us with accurate, complete and updated information as may be required during registration.
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2.2 You are responsible for the security of your own account information, including without limitations your username and password relating to your account. You must take appropriate measures (including but not limited to changing your password from time to time) to ensure the security and confidentiality of your login details. In the event of any compromise in the security and confidentiality of your username and/or password, you must inform us immediately and change your password. Until such notification is received and confirmed by us and access is disabled at your request, you shall be responsible for all consequences arising from any unauthorized or fraudulent use of your account.
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2.3 Violation of any of these Conditions may result in the suspension or termination of your account, at the discretion of AXIS. For the avoidance of doubt, AXIS has the right to restrict, suspend, or terminate your account at any time at its sole discretion. for any reason whatsoever.
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3. Merchandise Availability
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3.1 All products featured on wear-axis.com are subjected to stock availability. If the products are not available after your order has been processed online, we will inform you via phone call or email. Our management reserves the rights to replace unavailable items with items of equal or lower value.
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3.2 All items available for online purchase are not guaranteed to be in stock at the time of order processing. If AXIS is unable to fulfill your order, you will be given a full refund for the unavailable product.
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3.3 Indications of product and shipping weights are based on estimations.
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4. Product Information
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4.1 Please note that while all products on wear-axis.com are portrayed as accurately as possible, the colour and texture of the merchandise may differ depending on the accuracy of your monitor. Your monitor may not accurately depict the colour and texture of the merchandise.
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4.2 All material and information presented by AXIS is intended for personal use or informational purposes only.
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4.3 All decorations and props not listed as contents are for display purposes only.
4.4 All products available on wear-axis.com , including any samples AXIS may provide to you, are for your personal use only. You may not sell or resell any Product(s) you purchased or otherwise received from AXIS.
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5. Orders, Promotions and Samples
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5.1 Each order on wear-axis.com ("Order") is subject to our acceptance and confirmation. If we accept your Order, an order confirmation ("Order Confirmation") will be sent to your email address registered with us.
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5.2 All promotion and sample items are subject to availability and our prevailing terms and conditions.
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5.3 Save for any errors, the prices of Products displayed at check-out are final and will be reflected in the Order Confirmation. No other prices shall be applicable to the Products.
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5.4 While AXIS endeavours that all listed prices are accurate, errors may occur. If AXIS discovers an error in the price of a Product you have ordered, AXIS will inform you as soon as possible and give you the option of proceeding with your Order at the correct price, or cancellation of your Order. If AXIS is unable to contact you, the Order will be treated as cancelled, and you will be refunded accordingly.
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5.5. AXIS gift cards, vouchers or any promotional vouchers cannot be used to offset online purchases on wear-axis.com unless stated otherwise.
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6. Cancellation of Order
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6.1 AXIS do not accept any cancellation or modification of Order once we have confirmed the Order. Hence, it is important that you check your order thoroughly before proceeding with payment.
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6.2 Notwithstanding that the Order has been accepted and confirmed, AXIS reserves the right to cancel or amend the Order or any part thereof at any time without providing an explanation. AXIS will inform you of any such cancellation via phone call or email and will refund you accordingly without interest.
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6.3 All refunds will be credited without interest into the same credit card used to process payment during the Order. Please note that it takes approximately 10-14 working days for a credit return to your card to be effective.
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7. Information regarding Local Delivery
7.1 Local delivery service is available for eligible residential and corporate addresses within Singapore only, excluding hotels and other locations with restricted access. AXIS reserves the right to decline any delivery to any location that is inaccessible or restricted.
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Do refer to the FAQ section with regards to Delivery Charge and Delivery Schedule.
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7.2 There will be no delivery service on Sundays, stipulated Public Holidays, or any blackout dates imposed by AXIS.
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7.3 AXIS endeavours to deliver within the date and timeframe stipulated in the Order Confirmation. AXIS reserves the right to reschedule the time and/or the date of delivery and will make arrangements to contact you again for an alternative delivery date/time where absolutely necessary.
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7.4 AXIS will contact you for further arrangements should there by any unavailable items in the Order, before delivery is made.
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7.5 You are responsible for ensuring that a recipient is present to receive the delivery and to sign on the postage delivery note during the specified delivery date/time period. You may be charged redelivery fees at the prevailing rate for each unsuccessful delivery.
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7.6 A re-delivery charge at the prevailing rate will be imposed on you in case of any changes in delivery details after a delivery has been attempted or made.
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8. Payment
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8.1 AXIS accepts payments made with VISA, Mastercard, AMEX, JCB and/or Unionpay (via the website's integrated payment provider Stripe).
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8.2 Do note that mode of payment cannot be amended upon submitting your online order. You may reach out to us at support@wear-axis.com if you experience difficulties fulfilling your selected mode of payment.
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9. Currency
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All prices stated on wear-axis.com are in Singapore Dollars unless otherwise stated.
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10. Return, Exchange & Refund Policy
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10.1 AXIS does not accept returns or exchanges upon successful payment and electronic confirmation of your Order.
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10.2 Where a Product found to be of defective manufacture and not of fitness for purpose, you will receive a replacement of the same Product without additional fees. In the event of the Product's unavailability, you will be refunded the original amount paid for the Product without interest, at the absolute discretion of AXIS, subject to the applicable law.
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10.3 All refunds will be credited without interest into the same credit card that was used for the Order. If you obtain refund for any Products for which rebates have been credited, corresponding rebates for the Products returned will be deducted by the credit facility. In the event that the rebate amount in your account is insufficient to deduct the rebates, corresponding amount will be deducted from the refund amount of the returned Products. Please note that it takes approximately 10 - 14 working days for a credit return to your card to be effective.
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10.4 Please contact AXIS at support@wear-axis.com if you have any further queries.
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11. Fraud Protection Policy
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As part of our order processing procedures, AXIS screen all received orders for fraud and unauthorized or illegal activity. AXIS reserves the right to refuse processing any Order arising from suspected fraud or unauthorized or illegal activity. In such an event, AXIS may reject your Order, or reach out to you with the phone number or email address you have provided (upon account creation) to verify the authenticity of your Order. AXIS reserves the right to cancel any accounts or refuse delivery to certain addresses due to suspected fraud or unauthorized or illegal activity. AXIS takes these measures seriously in order to protect its clients and itself from fraud or other unauthorized or illegal activity.
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12. Merchandise Warranties
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12.1 AXIS does not warranty that the quality of the Products purchased on wear-axis.com will meet your needs or expectations after any form of misuse, abuse, mishandling and from normal wear and tear.
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12.2 Only manufacturers' warranties are provided. AXIS does not provide warranty of any kind, implied, express or statutory, including (but not limited to) the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality for a particular purpose, is given in conjunction with the Products sold on wear-axis.com , subject to the applicable law.
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13. No Warranty
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13.1 All content included in or made available through wear-axis.com and/or the Interactive Sites, including but not limited to information, images, graphics, videos, sounds, communications, and software (the "Materials") contained in wear-axis.com and/or the Interactive Sites are provided on an "as is" and "as available" basis. AXIS does not warrant the accuracy, correctness, timeliness, reliability, currentness, adequacy or completeness of any Materials and expressly disclaims all warranties of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality for a particular purpose, to the fullest extent permitted by law.
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13.2 AXIS does not warrant that any of the Materials or that wear-axis.com and/or the Interactive Sites will be provided uninterrupted, secured or free from errors or that any identified faults will be corrected; Further, no warranty is given that wear-axis.com, the Interactive Sites and the Materials are free from any computer virus or other malicious, destructive or corruptive code/programme.
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13.3 Any use of or reliance on Materials obtained through wear-axis.com and/or the Interactive Sites is done at your own discretion and risk. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advices, services, merchandise and other information provided through wear-axis.com, the Interactive Sites or elsewhere.
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14. Intellectual Property
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14.1 All Materials, including copyright and any other proprietary rights, are property of AXIS its contents providers and/or third party licensors. All rights are reserved. The Materials cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted, or transmitted in any forms or by any means including, but not limited to electronic, mechanical photocopying or recording without prior written permission from AXIS. Without prejudice to the foregoing, you agree that the Materials contained within or available through wear-axis.com and/or the Interactive Sites may not be used for commercial purposes or commercial distribution.
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14.2 The trademarks, service marks, trade names and logos ("Trade Marks") used or appearing on wear-axis.com and/or the Interactive Sites are property of AXIS, its affiliates or third party licensors. Your access and use of wear-axis.com and/or the Interactive Sites should be construed as granting, by implication, estoppel, or otherwise any licence or right to use any of the Trade Marks without the written approval of AXIS.
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14.3 All feedback, comments, information, suggestions, documents, and/or proposals ("Contributions") given to AXIS through wear-axis.com and/or the Interactive Sites shall be deemed to be non-confidential. You agree and acknowledge that:
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- Your Contributions do not contain any confidential or proprietary information;
- AXIS is not under any obligation of confidentiality, express or implied, with respect to the Contributions, and AXIS shall not be entitled to use or disclose (or choose not to use/disclose) such Contributions for any purpose, in any way, in any media worldwide without any reference to you;
- AXIS shall be free to use, for any purpose, any ideas, concepts, techniques, or know-hows contained in such Contributions, and any use, adaptation, modification, reproduction or distribution of Contributions shall be property of AXIS without any obligation to you; and
- You are not entitled to any compensation or reimbursement of any kind from AXIS under any circumstances;
- You shall not submit any information and/or other materials which may be or are offensive, abusive, illegal or which may not be lawfully disseminated under the laws of Singapore or any other country.
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15. Exclusion of Liability
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15.1 In no event shall AXIS be liable to you or any other person for any death, injury, direct, indirect, incidental, special, consequential, exemplary damages or costs of any kind suffered or incurred by you of any kind, based upon a claim by a third party grounded in tort (including negligence), strict liability, breach of contract, breach of warranty or otherwise, as a result of or in connection with the use of wear-axis.com and/or the sale of the Products at wear-axis.com, even if AXIS have been advised on the possibility of such damages, subject to applicable law.
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15.2 For the avoidance of doubt, AXIS shall in no event be liable for any death, injury, direct, indirect, incidental, special, consequential, exemplary damages or costs of any kind suffered or incurred by you of any kind arising from or in connection with:
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-any access, use or the inability to access or use wear-axis.com and/or the Interactive Sites, or reliance on the Materials and/or any information contained within wear-axis.com and/or the Interactive Sites;
-any unauthorized use or access to your account;
-any mishandling and/or abuse of Product by you or other persons/animals;
- use of Product by you or other persons/animals in any manner, whether foreseeable or otherwise. The customer assumes all risks associated with product usage and storage upon delivery;
- any delay in delivery or cancellation of Order or refund;
- any system, server or connection failure, omission, interruption, delay in transmission, or computer virus;
- any use of or access to any other websites linked to wear-axis.com and/or the Interactive Sites, even if AXIS or its employees are advised of the possibility of such damages, losses or expenses. Hyperlinks to any other websites are not an endorsement of such websites, and should only be used or accessed at the site users' own risk. In no circumstances shall AXIS be considered affiliated or associated in whatsoever manner with any Trade Marks, insignia or other devices used or appearing on the websites to which wear-axis.com and the Interactive Sites are linked;
- any exercise of rights by AXIS under these Conditions, the Data Protection Policy, and and any other rights provided by law.
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15.3 This exclusion clause shall take effect to the fullest extent permissible by Singapore law.
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15.4 Without prejudice to Clauses 15.1, 15.2 and 15.3 , AXIS's aggregate liability to you shall be limited to the purchase price of the Product paid by you.
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16. Indemnity
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You agree to indemnify and hold each of AXIS, its subsidiaries and affiliates and their respective directors, employees, suppliers, vendors, licensors, and any third party content providers harmless from any claims, demands, losses, damages or expenses (including legal fees), arising from, relating to and/or in connection with:
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- your use of, or access or connection to wear-axis.com and or the Interactive Sites, and/or the Materials therein; and/or
- your breach of any of these Conditions;
- your violation of any laws or the rights of a third party, including intellectual property infringement pertaining to any content which you post or transmit on or via wear-axis.com and/or the Interactive Sites.
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17. Reserved Rights
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17.1 AXIS reserves all rights to deny or restrict access by any person to wear-axis.com and/or the Interactive Sites, or to block access from a particular Internet address to wear-axis.com and/or the Interactive Sites, at any time, for any reason whatsoever and without ascribing any reasons whatsoever.
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17.2 AXIS reserves the rights to modify, revise or change any part of wear-axis.com and/or the Interactive Sites at any time without notice at its sole discretion.
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18. General Terms
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18.1 Your access and/or use of wear-axis.com and/or the Interactive Sites are subject to these Conditions. These Conditions shall be governed by and construed in accordance with the laws of Singapore and you agree to submit to the exclusive jurisdiction of the courts of Singapore.
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18.2 No delays or failure by AXIS to take action or to enforce or exercise any of its rights in these Conditions will operate as a waiver of such rights by AXIS, nor will such failure or delay in any way prejudice or affect AXIS's rights at any time thereafter to act strictly in accordance with AXIS's rights in these Conditions.
18.3 Any Conditions, or any part thereof, which is declared or adjudged to be illegal, invalid, prohibited or unenforceable under any applicable law in any jurisdiction shall be ineffective to the extent of such illegality, invalidity, prohibition or unenforceability in any jurisdiction shall not invalidate, vitiate or render unenforceable any such Conditions in any other jurisdiction.
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18.4 These Conditions and any rights, obligations, and licences granted therein may not be assigned or transferred to you, but may be assigned or transferred by AXIS without restriction.
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18.5 These Conditions are for the benefit of AXIS and its directors, employees, suppliers, vendors, licensors and any third party content providers to wear-axis.com and/or the Interactive Sites. Each of these entities shall have the right to assert and enforce any of these provisions against you. Save as aforesaid, any person (or user) who is not a party to this Agreement has no right to enforce any of these Conditions under the Contracts (Rights of Third Parties) Act (Cap 53B).
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18.6 Unless as otherwise expressed, you fully agree that the reference to a person under Clause 18.5 includes any individual, company, corporation, firm, partnership, joint venture, association, organization, trust, state, or agency of a state (in each case, whether or not having separate legal personality).