Changing perspectives
Privacy Policy
Please take a moment to read this Privacy Policy before submitting any information, or signing up for any membership, services or activities offered by us. By continuing to browse this website, you are deemed to be 16 years of age and above, and have understood and given us consent to the collection, use and disclosure of your personal data relevant for us to provide our necessary services to you.
If you do not agree to our Privacy Policy, you are to cease access to wear-axis.com or any of our social media platforms (“Interactive Sites”) and have been advised not to continue browsing further. Any further or continued access will be deemed as providing us with your express consent.
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PERSONAL DATA PROTECTION ACT
This Personal Data Protection Act (“Policy”) sets out the ways in which AXIS collects, uses, discloses and retains personal information (defined below) in order to carry out our activities and operations; as well as the measures taken to protect your personal information. This policy is designed to meet the requirements of Singapore’s personal data protection laws.
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Application of Policy
When you create an account with us, you are deemed to have agreed to the terms of this Policy as updated from time to time. This policy applies to all users, members, customers and content providers. From time to time, AXIS will update this Policy to ensure it is consistent with any changes in legal requirements. You are encouraged to periodically review this Policy to understand how AXIS protects your personal information.
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Types of Personal Information collected
Our Policy applies to personal information that AXIS collects, uses and discloses in order to carry out AXIS’ activities and operations; and to enable you to access our website and Interactive Sites. Personal information is any information that can identify an individual or information about an identifiable individual, such as a home address, telephone number, or an individual’s transaction activity in relation to AXIS’ activities. When a user creates an account on wear-axis.com , we collect identifying data, such as (but not limited to) your registered name, email and contact information, residential addresses, and any relevant information for processing payment (“Personal Data”).
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This policy does not apply to aggregated information which summarizes technical and statistical information, and which does not include any name, contact information, residential address, or any other information that would allow an individual to be identified.
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How we collect your Personal Information
Much of the personal information we collect comes from your interaction with our website or Interactive Sites, such as applying for membership, browsing our Shop, adding items to the Shopping Cart, or providing commerce or processing payments directly to AXIS.
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We collect personal information, unless such is prohibited by legislation, when you contact us, register with us, or when you require our services.
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Use of your Personal Information
AXIS collects and uses your personal information for administering its services to you, to operate AXIS’ website(s), fulfill our delivery obligations for any items / services you undertake with us, and to improve our service delivery. AXIS may also from time to time use your personally identifiable information to inform you of new items or services available to you. AXIS may also contact you via email or surveys to gather feedback for improvement, or conduct research for potentially new items / services that may be offered.
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AXIS may share data with trusted partners in order to administer your membership, perform statistical analysis, send emails or postage mail, provide customer support, after sales services, or delivery arrangements. All trusted partners are prohibited from using your personal information except for the fulfillment of services rendered on behalf of AXIS, as they are required to maintain the confidentiality of your information.
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Where permitted under the Personal Data Protection Act, your Personal Data may be disclosed to AXIS’ Preferred Partners, which are organizations that share business relations with AXIS offering services such as co-branding and / or marketing collaborations. We will not disclose your personal data to AXIS’ Preferred Partners for the above purposes unless your consent is expressly obtained.
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Security of your Personal Information
AXIS secures your personally identifiable information on computer servers in a controlled, secure environment that is protected from unauthorized access, disclosure or misuse. Where sensitive information (such as your credit card details) is transmitted for payment processing, it will be protected through the use of encryption. Unless required by law or pursuant to a court order, we will not sell, rent, or lease your Personal Data to third parties.
Accuracy of your Personal Information
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To ensure the fullness of our services rendered to you, we rely on you to ensure that your profile and contact information are wholly accurate. Should there be any corrections to your personal information, you may update the completeness of such information through your account, or request for corrections be made to it. Please send all enquiries, requests and notifications to support@wear-axis.com .
Retention of your Personal Information
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We will retain your Personal Data for as long as it is necessary to fulfill the purpose for which it is collected, the legal or business purposes of AXIS, or as required by relevant laws. When destroying Personal Data, AXIS will take commercially reasonable and technically possible measures to ensure the Personal Data remains irrecoverable or irreproducible in accordance with the applicable laws.
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External Websites
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Our website may contain hyperlinks to other websites, of which data protection and privacy practices may differ from those set by AXIS. AXIS disclaims that these websites may not be free from any computer viruses, or other malicious, destructive or corruptive code/spyware/adware, and will not be responsible for any compromise arising from the content and privacy of such websites. You are strongly encouraged to practise safe browsing and consult the privacy policies of those sites. AXIS will not be liable for any losses or damages arising from your omission to safe-keep your login information from unauthorized use.
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Withdrawal of Consent
The collection and handling of certain personal information is necessary to maintain membership and process transactions. You may choose to opt out of the collection / handling of your personal information for other purposes - including opting out of receiving marketing or promotional offers from AXIS. You can do so by choosing to unsubscribe from electronically-received publications, or by emailing us at support@wear-axis.com . If you opt out as mentioned above, you will no longer receive communications from AXIS in relation to these marketing or promotional offers but you will continue to receive communications from AXIS relating to your membership obligations and rights.
Contact Information
If you have any enquiries or feedback relating to your Personal Data or our Data Protection Policy, please contact us at:
Email: support@wear-axis.com
Write in: Data Protection Officer